Privacy Policy

1. Who We Are

We at CREDONIA BOARD Bank are the data controller. You can contact our Data Protection Officer (DPO) at Salisbury Road, South West London, Hounslow, TW4 if you have any questions regarding this privacy policy or how we handle your personal information.

2. How We Collect and Use Information

• 01

  This is our Privacy Statement which explains how we obtain, use and keep your personal data safe in relation to the CREDONIA BOARD website.

• 02

  Your personal data is data which by itself or with other data available to us can be used to identify you.

• 03

  We're committed to keeping your personal information safe in accordance with applicable data protection laws and industry best practices.

• 04

  Financial details such as salary and details of other income, and details of accounts held with other providers if you apply for a product or service with us; records of products and services you've obtained or applied for, how you use them and the relevant technology used to access or manage them.

• 05

  Biometric data such as fingerprints and voice recordings for Touch ID and voice recognition; information from credit reference or fraud prevention agencies, electoral roll, court records of debt judgement and bankruptcies and other publicly available sources.

3. Types of Personal Data We Process

The types of personal data we capture and use will depend on what you are doing on the website. We'll use your personal data for some or all of the reasons set out in this Privacy Statement.

Full name and personal details including contact information (e.g. home address and address history, email address, home and mobile telephone numbers); date of birth and/or age to make sure that you are eligible to apply for a product or service.

If you become a customer we'll also use it to manage the account, policy or service you've applied for and we'll provide you with a separate data protection statement specifically in relation to that as part of the application process.

4. Additional Policy

Examples of the personal data we use in relation to our websites may include financial details such as salary and income details, records of products and services you've obtained, and technology used to access them (e.g. mobile phone location data, IP address, MAC address).

Information from credit reference or fraud prevention agencies, electoral roll, court records of debt judgement and bankruptcies and other publicly available sources as well as information on any financial associates you may have if you apply for a product or service with us.

5. How We Protect Your Data

CREDONIA BOARD implements robust security measures including encryption, access controls, and regular security audits to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We comply with all applicable data protection regulations and continuously update our security practices.