FAQ's

What Want To Know?

Find answers to the most commonly asked questions about CREDONIA BOARD banking services.

How can I cancel/pause my subscription?

You can cancel or pause your subscription at any time by navigating to your account settings. Go to the "Subscription" tab and select "Manage Plan." From there, you can choose to pause for up to 3 months or cancel entirely. No cancellation fees apply.

Does the price go up as my team gets larger?

Our pricing scales based on the number of active users on your team. Each plan includes a base number of seats, and additional users are billed at a per-seat rate. You can review exact pricing in the "Plans & Pricing" section of your dashboard.

What access do I have on a free trial?

During the free trial period, you have full access to all premium features available in the selected plan. This allows you to explore every tool and capability before committing. No credit card is required to start your trial.

What access do I have on the free plan?

The free plan provides access to core banking features including account management, basic transaction history, and standard customer support. For advanced analytics, priority support, and additional features, consider upgrading to a premium plan.

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